Privacy Policy

Who We Are

Our website address is https://cmdboxtruck.com. We provide transportation and repair services, along with online resources, through this website.

Information We Collect

We may collect personal and non-personal information in the following ways.

Information You Provide Directly

  • When submitting forms, including contact forms or service requests
  • When leaving comments
  • When uploading media
  • When subscribing to updates or marketing communications
  • When opting in to receive text messages

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data

This data helps us maintain website functionality and security.

How We Use Your Information

To Provide and Improve Our Services

We may use the information we collect to:

  • Provide our services and fulfill requests
  • Respond to inquiries and customer support needs
  • Process transactions
  • Personalize your experience on our website
  • Improve website performance, functionality, and user experience

Marketing Communications

With your consent, we may use your contact information to send promotional emails, newsletters, and updates about our services or events. You may opt out at any time by following the instructions in our emails or by contacting us directly.

Legal Obligations

We may use or disclose your information:

  • To comply with applicable laws, regulations, or legal processes
  • To respond to valid governmental or law enforcement requests
  • To protect our rights, property, and safety, and the safety of our users or the public

Text Messaging (SMS)

If you opt in to text messages, we use your mobile number only to send messages about your repair orders. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help at any time.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again when you leave another comment. These cookies last for one year.

If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content such as videos, images, and articles. Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Data Sharing

We do not sell or rent your personal information. Information may be shared only:

  • With service providers who support website functionality
  • As required by law
  • To protect our legal rights

If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.

Mobile and text messaging data will not be shared with any third parties under any circumstances.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time, except that they cannot change their username. Website administrators can also see and edit that information.

Your Rights Over Your Data

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are required to keep for administrative, legal, or security purposes.